Privacy Policy

Contact Details

Email: ubimob@outlook.com

What Information We Collect, Use, and Why

On this website, this information is collected through our Contact form and our Digital Noticeboard demo request form.

We collect or use the following information to provide and improve products and services for clients:

• Names and contact details

We collect or use the following personal information for the operation of client or customer accounts:

• Names and contact details
• Addresses
• Purchase or service history
• Account information, including registration details

We collect or use the following personal information for information updates or marketing purposes:

• Names and contact details
• Marketing preferences

We collect or use the following personal information for dealing with queries, complaints, or claims:

• Names and contact details
• Account information
• Purchase or service history
• Customer or client accounts and records
• Financial transaction information
• Correspondence

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO's website.

Which lawful basis we rely on may affect your data protection rights, which are set out in brief below:

• Right of access — you can ask us for copies of your personal information, and details of where we get it from and who we share it with. Some exemptions mean you may not receive everything you ask for.
• Right to rectification — you can ask us to correct or delete personal information you think is inaccurate or incomplete.
• Right to erasure — you can ask us to delete your personal information.
• Right to restriction of processing — you can ask us to limit how we use your personal information.
• Right to object to processing — you can object to the processing of your personal data.
• Right to data portability — you can ask us to transfer your personal information to another organisation, or to you.
• Right to withdraw consent — where we rely on consent as our lawful basis, you can withdraw it at any time.

If you make a request, we must respond without undue delay and in any event within one month. To make a data protection rights request, contact us using the details at the top of this page.

Our Lawful Bases

Our lawful basis for collecting or using personal information — to provide and improve products and services for clients, for the operation of client or customer accounts, for information updates or marketing purposes, and for dealing with queries, complaints, or claims — is:

Contract — we collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where We Get Personal Information From

Directly from you.

How Long We Keep Information

We keep your personal information for as long as there is a genuine business need to do so — for example, while you remain a client, while we're actively responding to your enquiry, or while there's an ongoing purpose connected to the products or services you've contacted us about. Once that business need ends, we securely delete or anonymise the information, unless we're required to keep it for longer to meet legal, tax, or accounting obligations.

For more information on how long we store particular information, or the criteria we use to determine this, contact us using the details above.

Cookies

This website does not currently use cookies for analytics, advertising, or tracking of any kind. If this changes in the future — for example, if we add privacy-focused analytics — this notice will be updated to reflect that, and a cookie notice will be added if legally required.

How to Complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us at ubimob@outlook.com.

If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the ICO.

The ICO's address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: ico.org.uk/make-a-complaint